Projects Highlights

High-quality user feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects drift, and shapes system behavior; both during the interaction and throughout model development. However, despite its importance, little is known about how users provide feedback during interactions with Conversational Agents. Through analysis of in-the-wild human-AI conversations, we identified sparse engagement patterns and low-quality feedback. To understand feedback barriers and what design scaffolds can overcome them, we ran two studies examining the feedback dynamics in human-AI interactions. Our formative study with 11 highly experienced AI users revealed violations of Grice’s maxims---Relation, Quality, Manner, and Quantity---by both the users and conversational agents, discouraging high-quality human feedback. We then derived lightweight scaffolds aimed to minimize maxim violations and found that reducing maxim violations increased user interaction and yielded higher-quality feedback. We further discuss implications for HCI and NLP researchers to create Conversational Agent systems that encourage quality feedback.

What did we do?

• Currently, India is only investing a mere 1.3% of our GDP in healthcare systems.

• Most Indians do not have proper access to healthcare systems and when a healthcare service is present, it is generally subpar.

• IT sector is the most prevalent sector in India and the mental and physical health challenges with it are often overlooked.

• We are moving forward with RealfitMe to change some of these statistics for the better by gamifying the health sector for better adoption.

RealfitMe

RealfitMe is a platform to help achieve fitness in a digitally connected & physically distributed world & bring back the fun of doing things together. We want to reconnect you with your friends & colleagues & help you stay fit. Fitness is not a solo journey & as a team, we can achieve sustainable lifestyle changes. We choose purple & orange as our primary colours to emphasize our goal to make you healthier mentally & physically, to take a step every day from dusk till dawn.